Monday, 8 August 2011

Service with a smile ...

The doorbell woke me from a deep sleep at half seven this morning, which is the middle of the night as far as I'm concerned.  By the time I'd shaken myself into action, the offending bell ringer had absconded leaving a card on the mat threatening a repeat visit tomorrow morning.  I groaned as I realised I'd missed a crucial delivery from my stuffing supplier - a delivery he had gone above and beyond the call of duty to send to me, after receiving my order at the start of his summer shutdown ...

Supervisor Puddle!

Not only am I trying to work towards a big show in September, I have also been working on a collection of five bears for a shop and time is running out, so when I realised my supplier would be closed for over a week, I could have kicked myself!  However, it seems customer service is not a thing of the past and not only did my lovely supplier send my order on time despite being closed for a well-earned break, the delivery courier also took pity on this sleepy-headed bearmaker today and decided to pop back at a more sociable hour to re-deliver!


So thanks to good old-fashioned customer service, the bear in my basket can now get stuffed this afternoon ... thanks guys, what would I do without your help?!

4 comments:

  1. It is nice to know there are still people who will put themselves out for you.

    ReplyDelete
  2. Ha I'm with you, 7.30am is nightime!

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  3. Hmm, at 7:30 this morning I was halfway to work lol Our postie specialises in 11 am deliveries, you know, when most people are at work. Perhaps we need to swap ;o)

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  4. Tee Hee. Here is South Africa, I start work at 06:45. Your bear-in-the-basket looks beautiful Paula. Hugs, Coraleen

    ReplyDelete

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